Centralised support level requires two certified employees
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Retail On Premise booklet art. 3.5: the centralised support level requires at least two certified people on the eligible version within six months and throughout the service; only they may contact support.
- Applies when
- Customer buys the centralised support level
- Applies to
- Cegid Retail On Premise