Grace periods before a disabled organization: 7 days cloud, 60 days self-hosted
Catalog row in Vendor License Rules · Cited
- Kind
- Expiry
- Statement
- Organization Renewal: cloud customers have a seven day grace period between licence expiry and the organization being disabled; self-hosted customers have 60 days. In a disabled organization only owners keep access to shared items. (source undated; retrieved 2026-10-07)
- Applies when
- Payment fails or subscription cancelled
- Applies to
- Organizations with failed payment or cancelled subscriptions