Marketplace app tier follows the highest Jira-family tier
Catalog row in Vendor License Rules · Cited
- Kind
- Counting
- Statement
- With both Jira and Jira Service Management licenses, Marketplace apps must be bought at the highest user tier (a 500-user Jira and 20-agent JSM license need 500-user apps); in cloud, Jira-family apps are priced on the maximum Jira-family user count on the site.
- Applies when
- Buying a Marketplace app for a site or environment with Jira and Jira Service Management.
- Applies to
- Marketplace apps for Jira, Jira Software and Jira Service Management (cloud and Data Center).