Enterprise user tier can be raised any time but lowered only at renewal
Catalog row in Vendor License Rules · Cited
- Kind
- Counting
- Statement
- Each Enterprise bill carries a user tier (maximum users covered); it can be upgraded at any time but downgraded only at annual renewal, and Atlassian emails customers whose user count exceeds the tier to upgrade or reduce users.
- Applies when
- Changing the size of a Cloud Enterprise subscription.
- Applies to
- Cloud Enterprise plans.
- Related metrics