Atlassian Evidence

Enterprise user tier can be raised any time but lowered only at renewal (excerpt)

Catalog row in Vendor License Evidence · Cited

Kind: Verbatim excerpt
Excerpt: "You can upgrade a user tier at any time. You’re only able to downgrade a user tier when you renew annually."
Locator: "Change the user tier for your Enterprise plan"
Applies to: Enterprise user tier can be raised any time but lowered only at renewal
Supports rules: Enterprise user tier can be raised any time but lowered only at renewal
Related metrics: User
Sources: Manage your bill for Enterprise plans