Cloud Free site over its user limit is upgraded to Standard after 7 days
Catalog row in Vendor License Rules · Cited
- Kind
- Floor
- Statement
- When a Cloud Free site exceeds 10 users (Jira, Confluence) or 3 agents (Jira Service Management), billing and technical contacts are emailed and the site is upgraded to Cloud Standard after 7 days unless the excess users are removed. Free plans are monthly only.
- Applies when
- A Free plan site passes its user or agent limit.
- Applies to
- Jira, Confluence and Jira Service Management Cloud Free.