Premium SaaS excludes support for Customer Customizations
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Section 2(c): the subscription does not include maintenance and support for Customer Customizations; support is provided under a separate Statement of Work and additional Professional Services fees. (effective 2025-02-25)
- Applies when
- When support is needed for customizations
- Applies to
- Customer Customizations
- Related programs