DDoS overage relief
Catalog row in Vendor License Programs · Cited
- Kind
- Consumption billing
- Term
- SitecoreAI Visits and Experience Interactions
- Definition
- Order Definitions: DDoS attack treated as a single period not exceeding 24 consecutive hours.
- Commercial rules
- No overage is owed for Visits or Experience Interactions the customer can demonstrate were caused by a DDoS attack of no more than 24 hours, if industry-standard preventive measures were taken.
- Applies to
- Definitions of the licensing metrics used in Orders for SitecoreAI, other SaaS Products (Personalize, CDP, OrderCloud, Content Hub, Send, Discover, XM Cloud, Experience Edge, Vercel, Search, Content H
- Related metrics