Agentic Enterprise License Agreement
Catalog row in Vendor License Programs · Cited
- Kind
- Unlimited
- Term
- Fixed-term. Duration not published on the retrieved page (contact AE).
- Aliases
- AELA
- Definition
- For organizations ready to scale AI and data across their enterprise, Salesforce offers the Agentic Enterprise License Agreement (AELA): a fixed-price, fixed-term agreement with unlimited access to Salesforce consumption services, no overages, and no usage-based billing. Teams can innovate and expand with full price predictability. To learn more, contact your Salesforce account executive. (Flexible Buying Models, retrieved 2026-08-31.) Not Unlimited Edition.
- Commercial rules
- No public AELA contract PDF is published — contact a Salesforce account executive. List prices, seat floors, and Flex Credit pack sizes for AELA are not published. Distinct from Pay-as-you-go / Pre-commit / Pre-purchase on the same Flexible Buying Models page (those are consumption buying models for Flex Credits, selected per product, not this unlimited overlay). Same page: Flex Credits work across Salesforce consumption services. Overages FAQ on that page applies to pay-go / pre-commit / pre-purchase, not AELA (AELA: no overages and no usage-based billing). The MSA remains the contract. MSA §3.1: Purchased Services are subscriptions for the term on the Order Form; added subscriptions prorate and co-terminate. No User-to-Flex Credit conversion is published.
- Applies to
- Salesforce consumption services as named on Flexible Buying Models (Agentforce and Data 360 Flex Credits family on that page).
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