Flex Credits work across Salesforce consumption services
Catalog row in Vendor License Rules · Cited
- Kind
- Counting
- Statement
- Flexible Buying Models: “Flex Credits are a single, flexible unit of payment you can spend across Salesforce consumption services.” Flex Credits Rate Card (updated as of June 17, 2026): a quantity is included with certain Services per the Usage Details table on the Order Form; Customer consumes Flex Credits at the applicable multiplier rate by Usage Type; Flex Credits must be used before the Order End Date; no rollover. Same Flexible Buying Models page: AELA is a fixed-price, fixed-term agreement with unlimited access to Salesforce consumption services, no overages, and no usage-based billing — an exception to this rule. Flex Credit pack sizes and User-to-Flex Credit conversions are not published.
- Applies when
- Consuming Flex Credits under Flexible Buying Models / Order Form Usage Details (and when AELA provides unlimited consumption without usage-based billing).
- Applies to
- Salesforce consumption services as named for Flex Credits (Agentforce and Data 360 Flex Credits family on Flexible Buying Models; rate-card Usage Types).
- Aliases
- Flex Credits across consumption; single flexible unit of payment
- Related metrics
- Related programs