Support Services Plan Add-ons
Catalog row in Vendor License Programs · Cited
- Kind
- Support add-on
- Term
- Separate fee; term per Order
- Aliases
- Customer Resilience Manager (CRM); CRS; CRE; ARE; U.S. Citizen Support Services
- Definition
- Licensing Guide, General Terms: add-ons purchasable for a separate fee: U.S. Citizen Support Services, Customer Resilience Specialist (CRS), Customer Resilience Manager (CRM), Customer Resilience Experts (CRE) and Assigned Resilience Engineer (ARE).
- Commercial rules
- A CRM is required for all Scale True Forward Orders and for the Ransomware Recovery Warranty, and may be required for certain Scale Subscription and Utility Orders.
- Applies to
- Rubrik Service and Software Support Services.