Extended Limited Support
Catalog row in Vendor License Programs · Cited
- Kind
- Support extension
- Term
- One year
- Definition
- End of Life Policy: reduced support for Long-Term Support versions at End of Support but not yet End of Life, available at additional cost.
- Commercial rules
- Requires a current Support Services subscription; one-year terms; covers Severity 1 fixes and Critical or High security fixes where commercially reasonable; excludes Severity 2 and below, Medium or Low security fixes and new operating system support.
- Applies to
- Long-Term Support versions of Ping Identity software