MCE service level
Catalog row in Vendor License Programs · Cited
- Kind
- Support
- Term
- Calendar month
- Definition
- 99.9% for HA production environments and 99% for single-instance non-HA production environments.
- Commercial rules
- Service credits are determined by Strategy after a customer reports unavailability, and can be applied to the next invoice or used to extend the term.
- Applies to
- Managed Cloud Enterprise
- Related metrics