Extended Lifecycle Support
Catalog row in Vendor License Programs · Cited
- Kind
- Maintenance and support
- Term
- Up to 24 months
- Definition
- From 2027-01-01 Strategy no longer provides full technical support, updates, fixes or security patches for on-premises software; Extended Lifecycle Support is limited to critical security patches and technical assistance.
- Commercial rules
- Sold with the Tech Support Extension SKU for up to 24 months starting on or after 2027-01-01 and ending on or before 2028-12-31; not renewable beyond 2028-12-31.
- Applies to
- On-premises Strategy ONE software