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McAfee Program

Virus Protection Pledge

Catalog row in Vendor License Programs · Cited

Kind
Guarantee
Term
While the paid antivirus subscription and auto-renewal remain active.
Definition
If a McAfee expert cannot remove a virus from a qualifying device, McAfee refunds the subscription price under the pledge terms.
Commercial rules
Requires a paid, active McAfee antivirus product, automatic renewal on, a payment method on file and a direct McAfee purchase (or proof of purchase from a retailer). Small business, trial, free and app-store purchases are excluded.
Applies to
Consumer McAfee subscriptions bought in the United States; terms differ in some regions.
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