JFrog support levels
Catalog row in Vendor License Programs · Cited
- Kind
- Support
- Term
- Subscription term
- Definition
- JFrog pricing FAQ lists Community Support (free solutions and Pro), 24/7 SLA Support (Enterprise X), 24/7 High Touch Support (Enterprise+), optional Gold Support (Enterprise X and Enterprise+) and optional Platinum Support (Enterprise+).
- Commercial rules
- Support terms are set by the Standard, Gold and Platinum Support & SLA pages; JFrog may modify the Standard Support terms by posting a revised version. Support and warranty depend on running a version released within the last 18 months (self-managed).
- Applies to
- All JFrog Platform subscriptions.