Platinum Support
Catalog row in Vendor License Programs · Cited
- Kind
- Support plan
- Term
- With the subscription or support contract
- Definition
- IFS Support Terms s.2.1: Platinum Support provides "Additional Support Services, over and above the Gold Support Plan, to provide priority queueing, extended service hours, progress updates and service levels and remedies for critical and high Priority cases."
- Commercial rules
- Remote Deployments only.
- Applies to
- IFS Application Software in Remote Deployments.