LICENSEWARE
IFS Program

Cloud Support

Catalog row in Vendor License Programs · Cited

Kind
Support plan
Term
With IFS Cloud Services
Definition
IFS Support Terms s.2.1: Cloud Support is "Platinum level Support Services for deployments of IFS Application Software in IFS Cloud Services."
Commercial rules
The only plan available for IFS Cloud Services deployments. Incidents in a Non-Current State are Excluded Incidents and SLAs do not apply.
Applies to
IFS Cloud Services deployments.
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