Maintenance and Support
Catalog row in Vendor License Programs · Cited
- Kind
- Maintenance and support
- Term
- Twelve months, renewable
- Definition
- Maintenance and Support covers support, subsequent releases free of charge, replacement licence files and workarounds or corrections for errors attributable to COMSOL (SLA section 1(w)).
- Commercial rules
- Initial period runs for twelve months, or to the end of the term if sooner. Renewable at the then-current price; a restart fee may apply after a lapse. Limited to the latest two released versions. Ending it for one Program ends it for dependent Programs. Replacement licence files need active Maintenance and Support.
- Applies to
- All Programs