Veritas Product Life Cycle (Primary, Extended and Sustaining phases)
Catalog row in Vendor License Programs · Cited
- Kind
- Support
- Term
- Primary 3 to 4 years; Extended 1 to 2 years; Sustaining 1 to 6 years
- Definition
- Veritas Product Life Cycle Policy: "There are three phases during the product life cycle of a software release: Primary, Extended, and Sustaining."
- Commercial rules
- Essential Support suffices in the Primary Phase. Extended Software Support and Sustaining Support carry fees in addition to the normal annual fees. After End of Support Life no support is available.
- Applies to
- Veritas-heritage software products such as NetBackup.