Cloud Services availability commitment
Catalog row in Vendor License Programs · Cited
- Kind
- Service level
- Term
- Annual
- Definition
- Cloud Services SLA: Checkmarx provides no less than 99.5% Availability of cloud-based services, calculated on an annual basis.
- Commercial rules
- Excludes scheduled maintenance (Friday 10:00 pm to Sunday 11:00 pm Eastern US Time), emergency maintenance with one hour's notice and third-party network interruptions.
- Applies to
- SaaS, cloud and hosting services