LICENSEWARE
Celonis Program

Standard Support

Catalog row in Vendor License Programs · Cited

Kind
Support
Term
Subscription term
Definition
Support Services included in a Celonis subscription.
Commercial rules
Included with the subscription; business-hours only; response objective for Critical (S1) of 2 business hours; up to four named users may submit tickets via the Customer Support Portal.
Applies to
All Celonis cloud subscriptions
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