LICENSEWARE
Celonis Program

Premier Plus Support

Catalog row in Vendor License Programs · Cited

Kind
Premium support
Term
Subscription term (additional fee)
Definition
Premier Plus Support Addendum.
Commercial rules
Up to eight ticket users, a dedicated Support Delivery Manager, BYOK on Public Cloud and S1 response of 30 minutes with 4-hour restoration. CPM and CPM4 are not eligible.
Applies to
Customers who purchase Premier Plus Support
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