Appian Success Plans programme
Catalog row in Vendor License Programs · Cited
- Kind
- Support
- Term
- Per order form
- Aliases
- Foundation, Professional and Signature
- Definition
- Appian Success Plans: three paid tiers (Foundation, Professional, Signature) that bundle support hours, high availability, security options and, for self-managed customers, the length of the support period for each release. A Community Success Plan exists for some agreements.
- Commercial rules
- The Success Plan decides which Cloud capabilities are available (HA, Enhanced Data Pipeline, log streaming, snapshots) and how long self-managed releases receive fixes. Terms are in the order form.
- Applies to
- Appian Cloud and self-managed customers