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Tyler Technologies Metric

Defined Users

Catalog row in Vendor License Metrics · Cited

Unit
User
Aliases
Users
Definition
Software as a Service Agreement: "Defined Users" means the number of users, if any, that are identified in the Investment Summary.
Counting rules
Rights are subject to limits for Defined Users where the Investment Summary sets one. The client may add users on the terms of the agreement; regular or meaningful excess lets Tyler charge additional fees commensurate with the overage.
Floors / minimums
None stated in the template; the quantity is set in the Investment Summary (Exhibit A).
Applies to products
  • Tyler Software licensed under the Public Administration Group SaaS Agreement
Product category
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