Remote support session
Catalog row in Vendor License Metrics · Cited
- Unit
- Other
- Aliases
- session
- Definition
- Spiceworks Remote Support is offered as "Unlimited Usage & Free for Businesses" for Windows and Mac workstations; a session is created from a ticket and "Your session begins when they join."
- Counting rules
- Sessions are not limited or charged. A session starts when the invited end user joins through the link sent as a ticket update. The service is provided in partnership with Zoho Assist.
- Applies to products
- Spiceworks Remote Support
- Product category
Evidence 2
We will also provide a link for you to copy and send to your user. Your session begins when they join.
Remote Support – Unlimited Usage & Free for Businesses
Source Documents 1
- Spiceworks Remote SupportOffer description · retrieved 2026-10-13