LICENSEWARE
Moveworks Metric

Purchased Hour (Agentic AI Evolve)

Catalog row in Vendor License Metrics · Cited

Unit
Service hour
Aliases
Evolve hours
Definition
Agentic AI Evolve service description: the number of service hours per tier (Purchased Hours), delivered across a 12-month period.
Counting rules
Hours are averaged across the annual term; the service description states that Moveworks will not exceed the Monthly Hours unless agreed. Unused services expire.
Floors / minimums
Tier 1: up to 120 hours; Tier 2: up to 240; Tier 3: up to 360.
Applies to products
  • Agentic AI Evolve
Product category
Esc