LICENSEWARE
Moveworks Metric

Enabled User

Catalog row in Vendor License Metrics · Cited

Unit
User
Aliases
Enabled Users; Bot access
Definition
Moveworks documentation: Enabled Users are the subset of imported members that can be supported by the Moveworks Bot either in chat or through ticket processing. The count can differ from All Imported Users because some users lack the chat-system information the bot needs.
Counting rules
Admins can download the list of enabled users from Moveworks Setup. The documentation does not state that the subscription is counted on this figure; the Customer Agreement leaves the quantity to the Order Form.
Floors / minimums
Set by the Order Form; not stated in public documents.
Applies to products
  • Moveworks AI Assistant
Product category
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