Bot Reachable User
Catalog row in Vendor License Metrics · Cited
- Unit
- User
- Aliases
- Bot Reachable Users
- Definition
- Moveworks documentation: Bot Reachable Users are the enabled users that can be reached by the Moveworks Bot in one or more chat platforms. The count typically excludes service accounts and conference rooms present in the ITSM system but not in the chat platform.
- Counting rules
- Shown beside Enabled Users in the Ingested Users module. Service accounts, conference rooms and similar records are typically outside it.
- Floors / minimums
- Set by the Order Form; not stated in public documents.
- Applies to products
- Moveworks AI Assistant
- Product category