Call minute
Catalog row in Vendor License Metrics · Cited
- Unit
- Minute
- Aliases
- agent minute; conversation minute
- Definition
- ElevenAgents plans are billed by call minutes rather than by the shared credit pool; included minutes depend on the plan (ElevenAgents pricing FAQ).
- Counting rules
- Plans include 15 (Free), 75 (Starter), 275 (Creator), 1,238 (Pro), 3,738 (Scale) and 12,375 (Business) call minutes; additional minutes cost 0.08 US dollars and text messages 0.003 each; telephony is billed at the same minute rate and external providers bill their own charges.
- Floors / minimums
- Concurrent-call limits of 4 to 40 by plan; burst up to three times the limit at double rate.
- Applies to products
- ElevenAgents
- Product category