LICENSEWARE
Blackbaud Metric

Professional services hour

Catalog row in Vendor License Metrics · Cited

Unit
Hour
Aliases
T&M hours
Definition
Unit for Time and Material (T&M) professional and consulting services, billed monthly on hours entered by the project team. Fixed Price Engagements are billed in milestones, and managed and retained services are billed monthly.
Counting rules
Change Orders requested and approved by the customer may adjust scope, hours and cost. Pricing is conditional on starting engagements of fewer than 2,000 hours within 60 days of the Effective Date unless the SOW says otherwise.
Floors / minimums
Not stated.
Applies to products
  • Professional and consulting services
Product category
Esc