Trend Micro Evidence

Deactivate agents before uninstalling

Catalog row in Vendor License Evidence · Cited

Kind: Documentation excerpt
Excerpt: "You must deactivate the agent before uninstalling it; otherwise, even if the agent is displayed as Offline in the Trend Cloud One Web console, charges will continue to incur."
Locator: About billing and pricing, Protection-hours start and stop
Applies to: Cloud One protection-hours round up and include offline hours under a connector
Supports rules: Cloud One protection-hours round up and include offline hours under a connector
Related metrics: Protection-hour (Cloud One Workload Security)
Related programs: Trend Cloud One pay-as-you-go (AWS Marketplace)
Sources: Trend Cloud One Workload Security: About billing and pricing