Active-user allocation filters (365-day / not web service / User ID present)
Catalog row in Vendor License Evidence · Cited
- Kind
- Quote
- Excerpt
- “The count of active users excludes users who haven't logged in to the instance in the last 365 days, users assigned Web service access only, or users with an empty User ID.” “Only active users count toward the subscription allocation totals that appear throughout Subscription Management.”
- Locator
- Viewing product subscription details — Active users column
- Applies to
- ServiceNow per-user allocation totals — active-user exclusions (365-day / Web service only / empty User ID)
- Aliases
- Active-user filters; 365-day login; Web service access only
- Related metrics