Support covers a single production instance of the Software
Catalog row in Vendor License Evidence · Cited
- Kind
- Policy excerpt
- Excerpt
- "a customer’s establishment of a redundant or mirror site for backup, load share, or archive purposes does not count as a separate instance."
- Locator
- Support Policy section 5(c)
- Applies to
- Support covers a single production instance of the Software
- Related metrics
- Related programs