Ping Identity Evidence

Base Support applies unless a higher tier is purchased

Catalog row in Vendor License Evidence · Cited

Kind: Document excerpt
Excerpt: "Unless Customer has purchased an active subscription for Select, Premium or Elite, Customer will be entitled to Base Support."
Locator: Support Policy 2
Applies to: Base Support applies unless a higher tier is purchased
Supports rules: Base Support applies unless a higher tier is purchased
Related programs: Support tiers (Base, Select, Premium, Elite)
Sources: Ping Identity Support Policy