Perplexity Evidence

API credit refunds need a request within 14 days and no use

Catalog row in Vendor License Evidence · Cited

Kind: Documentation excerpt
Excerpt: "Refunds can be processed if you report the issue within 14 days of the purchase date and if the credits have not been used."
Locator: I purchased too many credits
Applies to: API credit refunds need a request within 14 days and no use
Supports rules: API credit refunds need a request within 14 days and no use
Related metrics: API credit
Related programs: API automatic top-up
Sources: API Payment and Billing (Perplexity Help Center)