Extended Support: terminal patchset, SULS still payable
Catalog row in Vendor License Evidence · Cited
- Kind
- Policy excerpt
- Excerpt
- When Extended Support is offered, it is generally available for three years following the expiration of Premier Support and only for the terminal patchset release of a program. In order to receive Extended Support, you must continue to pay the technical support fee for SULS/Premier Support and purchase Extended Support.
- Locator
- Technical Support Policies, section 4, Extended Support (p. 14)
- Applies to
- Releases with an Extended Support offering.
- Supports rules
- Related programs