Instructure Evidence

Credit excess suspension

Catalog row in Vendor License Evidence · Cited

Kind: Contract excerpt
Excerpt: "If Customer exceeds the contractual credits limit for Agentic AI Features, Instructure may suspend Customer’s access to the applicable Agentic AI Features."
Locator: AI Supplement, AI Feature Usage Limits
Applies to: Exceeding agentic credits can lead to suspension until more credits are bought
Supports rules: Exceeding agentic credits can lead to suspension until more credits are bought
Related metrics: AI credits (Agentic AI Features)
Related programs: AI Features usage limits
Sources: Instructure Artificial Intelligence Supplement