Extreme Networks Evidence

Platform ONE licence holders get TAC and OS support on onboarded hardware

Catalog row in Vendor License Evidence · Cited

Kind: Contract excerpt
Excerpt: "License holders are entitled to Technical Assistance Center (TAC) and Operating System (OS) support on Extreme Networks hardware where the license has been onboarded, except as listed in the Products with Excluded TAC&OS Platform ONE Subscription List (Exclusions List)."
Locator: Platform ONE SSA section 8.1
Applies to: Platform ONE licence holders get TAC and OS support on onboarded hardware
Supports rules: Platform ONE licence holders get TAC and OS support on onboarded hardware
Related metrics: Extreme Platform ONE Standard Networking subscription tier
Related programs: ExtremeWorks, PartnerWorks Plus and PSS support bundles
Sources: Extreme Platform ONE Subscription Services Agreement