Flex Credit overages must be paid or Offers stop
Catalog row in Vendor License Rules · Cited
- Kind
- Counting
- Statement
- Flex Credits and Platform Entitlement Policy 1(g) (Last Updated 9 July 2026): "If Customer’s use exceeds the Customer’s available Complimentary Flex Credits and Flex Credits, Customer must pay for such overages. If Customer does not purchase additional Flex Credits to cover overages, Customer must stop using all Offers and Customer may no longer receive access to Offers. Flex Credit purchases for excess usage are applied immediately upon purchase." The HCM Product Terms (Last updated September 17, 2026) carry the same overage rule for Complimentary Flex Credits.
- Applies when
- Consumption exceeds the Flex Credit balance.
- Applies to
- Workday Offers consumed with Flex Credits.
- Related metrics
- Related programs