LICENSEWARE
ServiceNow Rule

ITOM overdrafts show on the a la carte subscription or, if none, on the bundle

Catalog row in Vendor License Rules · Cited

Kind
Counting
Statement
ITOM/OT SU Licensing Bundle and Individual subscription: usage above bundle plus a la carte is shown as an overdraft of the a la carte subscription; usage above the bundle for an application covered only by the bundle is shown as an overdraft of the bundle. Documented example: ITOM AIOps consumed 860 against 500 (bundle) and 250 (a la carte).
Applies when
Reading overdrafts in the Subscriptions window.
Applies to
ITOM bundle and a la carte subscriptions.
Related metrics
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