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ServiceNow Program

ITOM bundle and a la carte subscriptions

Catalog row in Vendor License Programs · Cited

Kind
Volume
Term
Per subscription term (start and end dates on the Subscriptions form)
Definition
ITOM/OT SU Licensing: subscriptions for ITOM products can be bought individually (a la carte), as a bundle covering several products, or both.
Commercial rules
A bundle grants the same number of Subscription Units to every covered application; units cannot be moved between applications; bundle consumption equals the highest usage of any covered application; only one bundle can be purchased at a time. Where a bundle and a la carte subscriptions cover the same application, usage deducts from the bundle first and overdrafts are shown on the a la carte subscription.
Applies to
ITOM Visibility, ITOM Discovery, ITOM AIOps, Health Log Analytics, ITOM Cloud Accelerate, ITOM Optimization, Service Observability and Operational Technology Management SKUs measured in Subscription Units.
Related metrics
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