Invoiced Slack customers: any action within 28 days makes a member active (renewals from 2023-12-14)
Catalog row in Vendor License Rules · Cited
- Kind
- Counting
- Statement
- FAQ: Updates to Slack's active user calculation: starting 14 December 2023 members are active if they take any action in Slack within a 28-day period; applied to invoiced customers at renewals on or after that date, with no mid-contract change.
- Applies when
- Counting active users on an invoiced (Order Form) Slack subscription.
- Applies to
- All paid Slack plans; invoiced customers from renewals on or after 2023-12-14; self-serve customers from 2023-07-10.
- Related metrics
- Related programs