Slack Fair Billing Policy
Catalog row in Vendor License Programs · Cited
- Kind
- Billing policy
- Term
- Per billing period (monthly or annual)
- Aliases
- Fair Billing Policy
- Definition
- Slack Help: "Our Fair Billing Policy applies to Slack plans and add-ons purchased via the Slack website and paid for by credit card or self-serve invoicing."
- Commercial rules
- Billed for all active members. New members are prorated for the remaining days; inactive (over 28 days) and deactivated members earn prorated credits with no currency value that expire when the paid plan ends. Annual invoiced workspaces that grow beyond the paid quantity receive a quarterly invoice. Minimum one billed member.
- Applies to
- Slack Pro and Business+ workspaces purchased on the Slack website; invoiced (Order Form) customers follow the Order Form, with the 28-day active definition from renewals on or after 2023-12-14.
- Related metrics