Premier Support five years; Extended Support three years
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Technical Support Policies (17 August 2026), section 3: Premier Support is available for five years from general availability of a program release; Extended Support, if offered, for an additional three years at an extra fee; Sustaining Support for as long as annual support fees are paid.
- Applies when
- Planning upgrades and support budgets per release.
- Applies to
- Program releases covered by the Lifetime Support Policy.
- Related programs