Invited cloud users are billable even before they accept
Catalog row in Vendor License Rules · Cited
- Kind
- Counting
- Statement
- Users added to a cloud app count towards billing even if they never accept the invitation or log in; only deleting them or removing them from a synced directory stops them counting.
- Applies when
- Adding or inviting users to Standard or Premium cloud apps.
- Applies to
- Cloud apps billed per user (Standard and Premium); Enterprise is billed at organization level.
- Related metrics