VIP returns within 14 days of the original order
Catalog row in Vendor License Rules · Cited
- Kind
- Commercial
- Statement
- Once installed or accessed a Product cannot be returned; return requests must reach the Account Manager within 14 days of the original order date and need Adobe approval (VIP Terms §3.6, effective 2024-07-15). VIP Marketplace applies the same 14-day window to licenses not in use.
- Applies when
- Requesting a return
- Applies to
- VIP and VIP Marketplace orders
- Related programs