LICENSEWARE
Workday Metric

Self-service Actions (Sana Platform & Self Service)

Catalog row in Vendor License Metrics · Cited

Unit
Other
Aliases
Actions
Definition
Rate Card usage meter: "Self-service Actions (information retrieval or action taken on behalf of a user) (per Action)". "Actions represent units of AI work delivered by Sana and the Self Service Agent."
Counting rules
1 Flex Credit per Action (Rate Card v262.3). Each task consumes a number of Actions based on how complex the work is.
Floors / minimums
None published.
Applies to products
  • Sana Platform & Self Service
Related metrics
Product category
Esc