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Microsoft Metric

Frontline Worker License

Catalog row in Vendor License Metrics · Cited

Unit
User
Aliases
F; FLW; Frontline
Definition
Frontline Worker License means a license for a Microsoft Product designated with an “F”, “FLW”, or “Frontline” as identified in the Product Conditions table of product specific terms, which are subject to the Eligibility to Assign Frontline Worker Licenses terms in the Universal License Terms for all Online Services. Microsoft Frontline Worker Licenses may only be assigned to users who satisfy one or more of the following conditions: Uses a primary work device with a single screen smaller than 10.9”, or Share their primary work device with other users licensed with a Frontline Worker License, during or across shifts. Other users licensed with a Frontline Worker License must also use the device as their primary work device; and Any software or service accessed from the shared device requires the device or users to be assigned a license that includes use of those software or services.
Counting rules
Assignment-eligibility overlay on designated SLs, not a separate counting unit. The seat is still User SL (or the product-named SL) per eligible frontline user. F3 is not a meter distinct from User SL. Windows 365 Frontline is not subject to the Eligibility to Assign Frontline Worker Licenses terms.
Floors / minimums
Primary work device single screen smaller than 10.9 inches, or shared primary work device with other Frontline-licensed users. Windows 365 Frontline is explicitly exempt from this eligibility rule.
Applies to products
  • Microsoft 365
Product category
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