LICENSEWARE
ServiceNow Evidence

HAM Subscription Units — opted-in active assets; Help category ratios

Catalog row in Vendor License Evidence · Cited

Kind
Table excerpt
Excerpt
“Only the resource categories that are opted in are counted toward the Subscription Units.” Every physical asset in Asset [alm_asset] counts if it belongs to an opted-in resource category and is active (not Disposed or Retired); “Assignment to a user is not required.” Help Subscription unit ratio table: End User Computers 4:1; Servers 1:1; Network Gear 5:1; Mobile Device 10:1; Telecom Network Inventory 1:1; Unclassified hardware 1:1; Monitors 15:1; Storage 3:1; Printers 10:1.
Locator
Hardware Asset Management licensing — criteria + Subscription unit ratio table
Applies to
ServiceNow HAM — opted-in active Asset [alm_asset] records; Help Subscription unit ratio table
Aliases
HAM SU ratios; opted-in active assets
Esc